Web Care Plans

Complete website support for peace of mind, ongoing results and growth.

Unlimited Content Changes

Your time is precious and should be spent interacting with your customers and growing your business, not logging in and updating your website.

We take care of all your changes for you so all you need to do is send us an email and we’ll get them done, usually within the same business day.

Software & Security Maintenance
Each month we perform our maintenance service checklist to keep your website secure and running smoothly. This includes software updates, security scans, and website performance optimization. All of this is detailed in a monthly email report.

See an example of our monthly report

    Divi: Amazing Web Pages Made Easy

    When it comes to how your website functions, it’s a make or break proposition. Your users must feel comfortable interacting with your website and your content must be easily updatable. That’s why we specialize in customized WordPress content management systems.

     

    • Strategic design to suit your brand and meet your goals
    • Easy to use content management system puts you in control
    • Mobile and tablet optimized experience
    • Fast loading
    • Search engine optimized

    Consulting & Training

    Professional Training Videos: Unlimited access to step by step video tutorials on managing your content, eCommerce site and website SEO.

    Monthly Newsletter: Our monthly newsletter includes targeted articles specific to website growth and digital marketing.

    Webinars: Live video workshops where we explore topics such as email marketing, search engine optimization, blogging, lead capture and more.

    Frequently Asked Questions

    How do "Unlimited Changes" work?

    You simply send us an email with clear instructions on the content you want to change on your website and we get straight to work and let you know when it’s done – usually by the next business day.

    Changes include any text or image change that will take us 30 minutes or less. This typically covers things like updating an event page, adding a testimonials section or editing your menu items.

    These tasks do not cover advanced or custom features like an online shop or membership section. They also don’t cover graphic design tasks.

    What happens if my website goes down, is hacked, breaks, etc?

    The whole purpose of our care plans is preventative care, so we work hard to prevent anything from happening.

    However, in the case something does happen and your website needs emergency care, we will be there right by its side communicating with the web hosting company on your behalf.

    We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.

    What if I need something outside the plans?

    If you have a task that is beyond what is included in your plan, we’ll need you to fill in a separate project brief so we can be clear on what you need and create a separate quote.

    However, many times we will evaluate requests that exceed your plan on a case by case basis, and with approval, work past the time and bill for time exceeded at the support rate listed on your plan.

    Can I use my own web host?

    You sure canAlthough we prefer to use our recommended providers, we’ll review your web hosting and talk to your hosting company to make sure it will fit your needs.

    If you prefer to move your website to our Premium Web Hosting, we offer migration for a one-off fee starting at $200 (+ GST)

    How does billing work?

    Your Credit Card or PayPal account will be charged automatically at the start of each month.

    Once payment is complete we send you a tax invoice PDF directly to your email.

    Can I cancel at any time?

    Absolutely.

    We are all about building a valuable relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in.

    Request a cancellation via email to support@renegade-empire.com, and we will immediately stop the next payment.

    Premium WordPress Hosting

    Google says: “The web should be fast” and we couldn’t agree more.

    Slow loading websites are often the cause of high bounce rates and frustrated users, which means fewer leads and less revenue for your business.

    We use the best WordPress hosting available that includes a built-in Content Delivery Network (CDN) and is optimized performance so your website loads faster for your visitors – anywhere in the world.

      Website Tune-Up

      Our Website Tune-Up is just like a service for your car. Each year we take our car into the mechanic and get the oil changed, the tires checked, the light bulbs tested etc. Just like a car, if you don’t maintain your website on a regular basis, it can get a bit loose and things might stop working as they did when you first got it.

      Our Website Tune-Up includes:

      • Complete security scan to keep your visitors safe (+ malware removal)
      • Full website backup to save a copy of your valuable website data
      • Speed optimization to improve website load time for your visitors
      • Website software upgrades for better security and latest WordPress features
      • Broken link scan and fixing for better SEO
      • Detailed website review and recommendations report
      • Also included is 2 hours of dedicated support, design & development time to help fix any issues and implement key recommendations.